Refund Policy

All payments on Make a Beat are processed by our payment partner Lemon Squeezy, who acts as the legal seller (Merchant of Record). Lemon Squeezy handles the collection of payments, applicable taxes, invoicing, and refund processing.

Their Terms of Service and Refund Policy apply in addition to this policy.

Subscriptions (e.g. the monthly Studio plan) renew automatically at the end of each billing period until cancelled.

You can cancel your subscription at any time from the "Manage billing" link in your profile, which opens the Lemon Squeezy Customer Portal. A cancellation takes effect at the end of the current billing period — you keep access and any remaining credits until that date.

We generally do not issue refunds for partially-used billing periods. If you believe a charge was made in error (for example, a failed cancellation or duplicate charge), please contact us within 14 days and we will investigate.

Credits added to your account through a subscription or purchase do not expire while your account exists.

Because credits represent immediately usable digital content, they are generally non-refundable once any credit has been consumed (e.g. once a sound has been generated).

If no credits from a purchase have been used, you may request a refund within 14 days by contacting us.

EU consumers have a statutory 14-day right of withdrawal for digital content. By purchasing credits or a subscription and initiating the first generation or download, you explicitly consent to the immediate performance of the contract and acknowledge that your 14-day right of withdrawal expires prematurely at that moment.

If you have not yet used any portion of the digital content, your right of withdrawal remains unaffected during the 14-day period.

You can request a refund directly through Lemon Squeezy (linked from the receipt email you received after purchase) or by emailing us.

Email: contact@make-a-beat.com

Please include: the email address used for the purchase, the approximate date of the transaction, and a short description of the reason.

Once approved, refunds are returned to the original payment method by Lemon Squeezy and typically appear within 5–10 business days depending on your bank or card issuer.

If you dispute a charge with your bank before contacting us, we will pause your account access until the dispute is resolved. We kindly ask you to reach out to us first — in the vast majority of cases we can resolve the issue without the need for a formal chargeback.